Terms of trade, the easy version

When you approve your order, whether it has been paid by payment card or MobilePay, the amount is reserved on your account. However, it is only deducted from your account when we have sent your order - that is, when your package has left our warehouse.

We comply with Danish e-commerce legislation .

Yikes - did we serve you a bad fish?

So hurry up and write to kundeservice@grondals.dk or

call 61 10 91 91 if it is completely crazy.

Then we will solve the case!

Now you don't think we're a run-of-the-mill carpet dealer!

Orders received before 11 will be sent on the same day as best we can. But expect 1-3 days of delivery - the carriers must also have an opportunity to reach you.

If it is an urgent matter, contact us at kontakt@grondals.dk

Argh! Those land crabs - even a prime dinghy they could run aground!

If your package received a pressure-16 during transport or suffered damage in some other way, send us the following 3 photos:

- One of the package from the outside.

- One of the packages opened.

- One of the damaged ones.

Please also describe your experience of the condition of the package, i.e. was it packed thoroughly enough.

Send the above to:

kundeservice@grondals.dk

O'høj, your package is about to cross the equator with a barrel of Linie Akvavit - good fish takes time.

Ask aside. Have of the following scenarios unfolded:

1) Have you ordered on the webshop but not received an order confirmation?

2) Have you placed an order, received an email about the shipment with a T&T and not seen the shadow of the package?

3) Does the shipping company say that your package has been delivered and is this untrue?

Then write a short description based on one of the above scenarios or a fourth and send it to logistik@grondals.dk

In seven seals and trumpets.. do you think it's a gift stall!

..but too bad, we will be happy if you tag or mention us where it is used.

Cheers and a whole bottle of rum!

You can believe that, jump on the page here and sign up. We will then contact you and find the right selection.

The goal for Grøndals is to have a can in every town, but there is still a long way to go.

Here you can click on our dealer list and keep up to date: dealer list

Biting herring and sandal draggers!

That can is not fully baked..

Semi-canned food means canned food that has not been autoclaved and thus cannot be stored at room temperature.

Autoclaving is pressure cooking, where a hermetically sealed product (e.g. a can) is placed in an autoclave that can be closed tightly (pressure cooker) and which, at elevated pressure and temperature, is used to sterilize microbiological substrates, infected material and equipment, e.g. surgical instruments, as well as drugs for injection. Autoclaving is also used in the production of canned goods.

Grøndal's anchovy filter comes from whole anchovies that are salted for 6 months and then filleted, after which they are gently canned with olive oil. If you chose to autoclave this product, you would find that the anchovy filters melted into the olive oil. A bit like when you e.g. use the anchovy filters in a tomato sauce or on a pizza.